Your guys Rich and Kirk arrive on time today to dismantle and rebuild my daughter's new SCS sofa. Stuck in the hallway as it was too big to go through the lounge door. They rang the previous day to confirm an approximate arrival time. Today, they gave me a more accurate arrival time. I left them in the flat to complete the work that I had envisaged would take hours. Within the hour they had rung me to check their work. All completed satisfactorily and with no mess. They were courteous throughout and were not phased by the job in hand.
Many thanks and I will no doubt need you again if/when she decides to leave the flat.